Annexure B- Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, 5 Circles Pvt Ltd has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

A. Dedicated Channels

• Email:5circlespvtltd@gmail.com

• Helpline: +91-6387497277
(operational Mon–Fri, 9:30 AM – 6:00 PM)

• Web Form: Available on www.5circles.in/accessibility

A. Process

• All accessibility-related grievances will be acknowledged within 2 working days.

• Resolution/response will be provided within 15 working days.

• Complex issues requiring longer timelines will be communicated clearly to the complainant.

B. Escalation Matrix

•

Level 1: Nodal Officer

Compliance Officer, Email: 5circlespvtltd@gmail.com, Contact: +91-6387497277

•

Level 2: Compliance Head / Director / Partner

Managing Director, Email: suchitasarawgi.co@gmail.com , Number: +91-9151802012

This document is a mandatory disclosure for SEBI Registered Research Analysts to protect investor interests and ensure transparency.