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Number of Complaints as on 11th April 2025

NUMBER OF
COMPLAINTS

AT THE BEGINNING
OF THE MONTH

RECEIVED DURING
THE MONTH

PENDING AT THE END OF
THE MONTH

REASON FOR
PENDENCY

7
1
0
1
Awaiting Review

TOTAL COMPLAINTS
RESOLVED

TOTAL CLIENT SERVED
SO FAR

TOTAL COMPLAINTS
RECEIVED SO FAR

% OF COMPLAINTS AS PER
OVERALL CLIENT BASE

6
20698
7
0.03%

Number of Client’s Complaints

Date of April Month 2025

RECEIVED FROM

PENDING AT THE END OF LAST MONTH

RECEIVED

RESOLVED

TOTAL PENDING

PENDING COMPLAINTS
> 3 MONTHS

AVERAGE RESOLUTION
TIME (IN DAYS)

Investor
0
0
0
0
0
0 Day
SEBI
2
0
1
1
0
1 Day
Other Source
0
0
0
0
0
0 Day
Grand Total
2
0
1
1
0
1 Day
*Average Resolution time is the sum total of time taken to resolve each complaints in days, in the current month divided by total number of complaints resolved in current month

Trend of Monthly Disposal of Complaints

MONTH

CARRIED FORWARD

RECEIVED

RESOLVED

PENDING

January 2025
1
3
0
4
February 2025
4
1
3
2
March 2025
1
1
0
2
April 2025
2
0
1
1
May 2025
-
-
-
-
June 2025
-
-
-
-
July 2025
-
-
-
-
August 2025
-
-
-
-
September 2025
-
-
-
-
October 2025
-
-
-
-
November 2025
-
-
-
-
December 2025
-
-
-
-
Grand Total 2025
2
5
4
1

Trend of Annual disposal of complaints

YEAR

CARRIED FORWARD

RECEIVED

RESOLVED

PENDING

2022-2023
0
0
0
0
2023-2024
0
2
1
1
2024-2025
1
6
6
1